Customer Services Representative (Arabic)

Customer Service Representative

0 to 2 Years

Doha, Qatar

November 20 2021

Company : TECHCARE QATAR

Employment Type : Full time

Company Details :
Tech care Qatar is a part of a leading and renowned business group named Care N Cure.Care N cure is global group of pharmaceuticals,healthcare,engineering and constructions.We work on things that matter.We strongly believe that we have the best people,best knowledge,and best machinery to take the demanding global challenges.Our innovative approach towards customer-focused approach and the continuous quest for world-class quality have enabled us to attain leadership in all our major lines of business.Tech care Qatar,our new division of engineering supplies has taken its pinnacle by satisfying the demanding requirement arising from the Oil and Gas, Power and Petrochemical,Utility,Infrastructure and Building construction sectors in Qatar.

The supply range includes piping and associated materials of various material grades and specialized services including corrosion control through cathodic protection,HDPE Lining and Specialized coatings etc.We are confident of creating a revolutionary footprint yet in harmony with environment.

We are committed to implement and uphold an effective Quality Management System in line with ISO 9001:2008 International Standard requirements & other applicable Statutory & Regulatory requirements.

Job Description


Arabic Customer Services Representative 
The below mentioned skills are must to apply for this position:
 
* Fluent in spoken English and Arabic
* CRM  work experience is must.
* Valid QID
* Good Communication Skill
* Customer service attitude
* Answering phones professionally and responding to customer inquiries and complaints.
* Completing call notes and call reports as necessary and updating them in the CRM.
* Obtaining and evaluating all relevant data to handle complaints and inquiries.
* Recording details of comments, inquiries, complaints, and actions taken.
 
Job Types: 8 hour shift, Permanent