IT Skills,IT Engineer
10 to 15 Years
Doha, Qatar
December 21 2021
Company : TS Qatar Systems & Communications WLL
Employment Type : Full time
Company Details : TS Qatar is one of the most reliable IT solution providers and SMEs operating in Qatar. TS Qatar is an authorized re-seller of Avaya, HPE, Cisco, Kaspersky, Sophos, KEMP, Microsoft, VMware, GFI, APC, Red hat, Synology, Symantec, DELL, HP, VEEAM, Palo Alto and Fortinet. TSQATAR can support you in almost all IT infrastructure areas including Network routing and switching, IP Telephony, Data-center infrastructure, Server and storage infrastructure, Network and endpoint Security-firewalls, IPS, UTM, Email Security, Enterprise Mobile Management and Security, video conferencing, surveillance system solutions, UPS and Cooling solutions for data-center, NAC solutions. We provide Personal computer accessories also.
What we expect you to do 1. Proactive in identifying, investigating, and resolving technical incidents and problems and restoring service to customers by managing incidents to resolution 2. Ensure that assigned infrastructure at the customer site is configured, installed, tested and operational according to customer requirements 3. Take full ownership for managing the incident to resolution within the service level conditions 4. Provide telephonic support to clients when required and update the relevant systems as per TS Qatar procedures 5. Making sure all implementation and support activities meets industry standards and best practices 6. Updating skills and completing certifications on assigned areas 7. Training co-workers and customers as required Work areas: 1. Routing and switching 2. Network security 3. Voice
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