Restaurant Manager

Job Description

Duties and Responsibilities.
Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Silo
Implement company policies and procedures by developing plans and instructing staff
Provide direction to shift leaders, and staff to achieve restaurant goals
Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
Consistently monitor product and staff costs to remain within goals
Train and coach staff on guest services principles and practices
Follow the Restaurant policies and procedures, including those for cash handling and safety/security
Monitor and maintain the POS System
Develop and implement creative solutions to areas of improvement
Conduct staff and daily pre-shift meetings
Assist in any areas of the restaurant when staffing constraints require
Identify employee weaknesses and retrain as necessary
Makes Sure that the staff documents are available and licenses are valid
Requirements and qualifications:
Minimum of 7 years of experience in a similar role in a fast-paced environment
Must be flexible with working hours and shifts
Should be dependable and reliable
Should be able to exercise utmost good faith and have an exceptional organization as well as leadership skills.
Should have excellent interpersonal communication skills
Should at least be multilingual (English and Arabic preferred)